If your cleaning company isn’t coming prepared, it may be time for a new company.
Do you find yourself cleaning up after your cleaning company instead of beforehand? Is your business missing the spotless feeling you used to feel when you returned after a thorough cleaning by a professional cleaning company? It may be time to look for a new cleaning company. Here are some simple ways to tell whether or not it’s time to find a new cleaning company to get the job done right.
Slipping Standards
Your cleaning company is letting things slip on a regular basis. Simple things are not getting done properly and standards are not the way they were when your service agreement began.
Lacking the Supplies you Need
Do you find yourself searching for toilet paper in the bathroom or missing hand soap when you go to the sink? If your commercial cleaner isn’t restocking paper goods or refilling soap dispensers, it is time to find a new cleaning company. Every night, your supplies should be restocked properly to ensure that you and your customers are comfortable.
Not Keeping Their Appointments
If you company is constantly having to shift around their appointments or simply not showing up, they aren’t making you as a customer feel valued (aside from negatively impacting your businesses’ appearance and reputation with customers).
Neglecting to Pass It On
A good professional cleaning company should always inform you of any issues in your facility that they are not equipped to repair or replace. If you find out your toilet has been leaking for weeks when you find your water bill, not when your cleaner informs you of the puddle they mopped up, there is an issue.
Feeling Pickpocketed Over Prices
Your cleaning company, aside from having clearly set prices for their services, should always be reasonably priced for their skill and expertise. Their value should come from the peace of mind they provide, their skill, and their thorough nature.
Who Are You?
Every time your service shows up, you have to spend ten minutes walking them through your facility to explain your needs, where the paper goods are kept, and where the keys to any necessary items are. This is a huge sign that it’s time to find a new cleaning company. You should get cleaners familiar with your facility that does not need to be watched over to do a great job and leave your business sparkling.
Trust Your Residential Cleaning Company
If you use Ivete’s Cleaning Service, you are guaranteed to enjoy your family and free time more and enjoy top-notch residential cleaning service. We have provided excellent service to our residential customers for 27 years and look forward to meeting your cleaning needs. To schedule a consultation, visit us online or give us a call at 301-518-7172. Don’t forget to follow us on Facebook, Twitter, LinkedIn, and Google+!